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Kiosk Mode: Fast Login for Shared Devices (PIN & Scan)

Feature Request

The Challenge

In high-frequency environments like production lines, users often share a single device (e.g., a mounted iPad). Currently, logging in via standard credentials or SSO can be too slow for workers who need to access instructions quickly. This friction can lead to users staying logged in under the wrong account or avoiding the system altogether.

The Proposed Solution

Introduce a Kiosk Mode specifically designed for shared hardware. This mode would keep the Knowby app "active" on the device but allow individual users to switch profiles or authenticate in seconds.

Key features would include:

  • Quick PIN Access: A simple 4-digit code to unlock a user profile.

  • Badge/ID Scanning: Support for scanning QR codes or ID cards to instantly log in.

  • Auto-Logout: A timer that returns the device to the Kiosk "ready" screen after a period of inactivity.

The Benefit

This will significantly speed up workflows for floor staff, ensuring that "time to information" is as low as possible while maintaining accurate logs of who is completing which tasks.

Status: Completed2 comments

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Comments2

  • Clint Collins

    Team•

    Jul 3

    Our own internal prototyping has vaildated that this is best service using the device native tools:

    Here is the process for iPad - Apple offer by far the best experience here: https://www.knowby.co/know-how/sharing-ipads-across-your-team


    Android is also possible, however the actual guidelines are manufacturer specific. Zebra offer the best experience here.

    Knowby is adding a admin-defined logout period which will force users to log back in after a period of inactivity.

    • Violet Highlighter

      •

      Jul 24

      This solution will work in companies that are set up with MDM and SSO etc, but not so well for those with little IT resources or mixed companies that dont have all workers with email address. Still would be good to see a quicker way of logging on rather than a full email address. This may be as simple as a user-name/ID and password.